Responsibilities:
- Establish and maintain good relationships with clients, providing excellent customer service and support throughout the immigration application process.
Follow up with assigned clients to ensure timely submission of required documents and completion of formalities.- Manage the end-to-end immigration application cycles, from content development to final service delivery.
Brief and prepare documents required for applications.
- Schedule submission for the relevant applications.
Support during the appointment, ensuring accuracy and adherence to deadlines.- Liaise with clients to gather all necessary information and documents needed for the application in a timely manner.
Attend to clients queries and provide assistance during and after the submission process, ensuring their satisfaction and understanding of the application process.
- Perform other ad-hoc tasks as assigned, including meeting clients to explain the entire application process and assisting in liaising with respective companies to obtain required documentations.
Advise clients regarding ICA requirements in Singapore, timelines, and ensure compliance with the immigration regulations.- Attend to client inquiries through various channels, such as phone, email, and in-person meetings, providing accurate and timely responses.
:
1 to 2 years of experience in a similar role, preferably within the immigration or consultancy industry.- Excellent interpersonal and communication skills to establish and maintain good relationships with clients.
Strong organizational and time management skills to manage multiple application cycles and meet deadlines.
- Attention to detail and accuracy in document preparation and submission.
Ability to work independently and collaboratively within a team.- Knowledge of Singapore immigration regulations and ICA requirements is preferred.
Proficiency in English language (written and spoken).
- Proficiency in Microsoft Office Suite.
Job Types: Full-time, Permanent, Fresh graduate
Pay: $2,
- 00 - $3,500.00 per month
Schedule: - Monday to Friday
Supplemental pay types:
Experience:
- Immigration Operations Specialist: 1 year (Preferred)
Work Location: In person
Application Deadline: 31/07/2024
