Investigate, troubleshoot and resolve IT-related issues (including software, hardware, systems, networks, printers and scanners).
Support all IT infrastructure and operations within the company, while ensuring the security and privacy of networks.
Manage vendors on IT matters such as issue escalation and projects.
Provide support in the operation of all technologies including office networks.
Setting up and maintaining of equipment
Ensure security and privacy of networks and computer systems.
Establish and ensure proper IT asset tracking including hardware and software licenses.
Maintain IT Systems, inventory, and infrastructure documentation.
To assist the team in all IT-related duties and activities.
Setting up accounts for new users n management of dc
Support HR in onboarding new joiners to set up their computers and run through an IT induction on their first day.
Job Requirements:
High Proficiency in MS Office
In-depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Basic understanding in TCP/IP and LAN technology
Knowledge of Windows
Translate business requirements, questions, problems related to innovative and effective IT solutions related to Mid-range workflow, ECM and middleware systems.
Proactive team player with the ability to work independently with minimal supervision
Good communication and problem-solving skills
Must be able to commit to 5 work days and 1 Saturday (half-day) per month.
