Our esteemed client, an established MNC, is searching for a Infrastructure Engineer (Backend- VMware):
Job Responsibilities
- Provide first-level on-site support for end-user operations.
- Understand complex technical issues and resolve them in a fast-paced business environment.
- Maintain, manage, administer, and operate VMware vSphere and VMware Horizon VDI environments and applications.
- Perform daily administration tasks for VMware vSphere and VMware Horizon VDI, including maintenance, upgrades, patches, hot fixes, and security configurations.
- Monitor, alert, and fine-tune VMware vSphere and VMware Horizon VDI environments.
- Assess risks related to virtual machines, VMware vSphere, and VMware Horizon VDI applications, and perform contingency planning.
- Troubleshoot VMware vSphere and VMware Horizon VDI workloads, and assist with researching, evaluating, and recommending related hardware, software, and services.
- Stay current on virtual machine, VMware vSphere, and VMware Horizon VDI technologies.
- Provide on-call, 24x7 support and participate in a rotating standby schedule. Implement corrective procedures to minimize unplanned system outages.
- Create and maintain technical documentation to support efficient planning and execution.
- Coordinate with external parties and clients for problem resolutions.
- Perform additional tasks and support special projects as needed.
- Lead the post-delivery team, as necessary, to manage post-delivery projects related to:
- Inventory Asset List
- Maintenance reports (e.g., installation, incident, preventive maintenance, ISO, Managed Services)
- Preventive maintenance schedules and ad hoc tasks
Job Requirements:
- Diploma or Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
- Minimum of 2 years of experience supporting enterprise desktop environments, with strong technical expertise in VMware vSphere and VMware Horizon VDI.
- Technically inclined with strong hands-on skills.
- Advantageous skills include experience with supporting virtualized environments on desktop, OS, client applications, and mobile devices. Operating System skills in: Windows Clients/Servers, Linux (Red Hat, CentOS, Ubuntu, etc.)
- Experience with Backup and Recovery Applications
- Knowledge of Workspace ONE, Zimperium, OnTalk, and other client applications for administration, support, and operations
- Proficient in the ITIL Framework.
- Exceptional customer focus and professional acumen.
- Strong vendor management skills.
- Skilled in quality escalation management, exception handling, cost management, contract renewals, and ensuring all SLAs are met.
Additional Information:
- Salary: Up to SGD 5,200 +AWS +VB (2 - 3 Months)
- Working Location: East
For interested parties, kindly click on APPLY NOW or send in your resume in
MS Word format to
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*We regret that only shortlisted candidates will be notified*
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