EMPOWERING PEOPLE TO MAKE A DIFFERENCE
At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.
The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn't matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.
This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.
A LEADING GLOBAL INDEPENDENT BROKER
Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.
YOUR ROLE AND RESPONSIBILITIES:
- Working closely with team members to manage Client's accounts by providing renewal review, negotiations and providing expertise, technical knowledge and advisory, market knowledge etc to ensure clients satisfaction and retention.
- Support colleagues by managing day-to-day aspects on designated accounts and conducting account management tasks which includes completing billing transactional work, generating and coordinating calendars and timelines, liaising with internal senior professionals and business accounts, as well as representing the business to ensure overall satisfaction and compliance
- Manage account concerns or issues encountered and successfully address small and/or complex problems in a timely manner
- Develop and communicate an understanding of client businesses by conducting and analyzing client research, researching on industry issues, preparing bench-marking studies and creating risk maps for internal and external use
- Develop and maintain strong and collaborative relationship with Insurers, colleagues and network offices / partners worldwide.
- Develop and maintain strong client relationships and understand the needs of clients with respect to all general classes of insurance and ensure placement with clients selected insurer program
- Pro-actively manage tasks or challenges on hand and propose resolution options
- Undertake any other initiatives, ad-hoc projects and any additional duties as assigned to you by the company from time to time.
OUR IDEAL CANDIDATE WILL BE:
- Bachelor's degree qualification with 1 to 2 years of experience in insurance industry
- Preference will be given to IMAP , ACII Accreditation candidates who have completed their bond with current employer.
- Good verbal and written communication skills
- Outstanding analytical thinking and problem-solving skills
- Self-motivated, highly organized, resourceful and meticulous
- Proficient in MS Office applications (Word, Excel, PowerPoint) required.
- Able to multi-task and work well under pressure
- Able to work independently as well as within a team
- Good interpersonal skills - able to communicate well across organisational levels
YOUR BENEFITS AND SALARY:
- Commensurate with qualification and experience
- Working in a collaborative environment with excellent learning opportunities
