Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust & Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
What will I be doing
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
As an Operation Integrity Analyst, you will work with stakeholders across the globe, handling day-to-day integrity management. Daily routine includes data monitoring and reporting, escalation handling, and incident investigation.
Responsibilities
- You will work extensively with internal and XFN business, data, platform, and compliance teams to jointly achieve optimal business results.
- You will establish great relationships with global and regional stakeholders and regularly communicate progress updates, and changes, and ensure alignment across the regions.
- You will actively analyze global data to identify potential or suspected issues through data analysis and available tools, and present findings to front-line moderation teams.
- You will be responsible for anti-cheating requirement analysis, progress and timeline management, and ecological governance project promotion related to anti-cheating in large-scale human management.
Qualifications
What should I bring with me
Minimal Qualifications
- Bachelor's degree or above, with at least 3 years of experience in a similar capacity
- Strong understanding of business models and products within the consumer technology space and/or internet safety.
- Exceptional communication and quick-learning skills, ability to understand existing and new moderation business logic, metrics, and process quickly;
- Solid Project/program management expertise, competent at multi-tasking, prioritizing cross-functional global projects, and providing comprehensive solutions;
- Keen ability to dissect complex information, identify patterns, and draw insightful conclusions.
- Good communication skills in English (both written and spoken)
Preferred Qualifications
- Experience in labeling / data annotation
- Regional/global working experience
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#LI-Onsite