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The Lo & Behold Group

Intern, Front Office | The Warehouse Hotel

Early Applicant
  • a month ago
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Job Description

Clink Clink is an sommelier-led, online wine-buying service. With a growing network of over 100 producers and suppliers around the world, Clink Clink delivers quality and diverse wines to Singaporeans.

Clink Clink is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a Great Place To Work (2022, 2023) and one of AON's Best Employers. Wherever you are on the team, whatever your definition of success, we'll set you on the right path.

Our Front Office is the first point of contact for our guests on their journey with us-this role is central to the curation of exceptional and unforgettable experiences.

You'll be in charge of:

Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
Communicating efficiently on room status, room status tracking, all locations, and rates
Establishing and implementing expected guest programs and professionally handle guest requests and questions
Actively improving hotel standards by providing relevant information such as customer feedback
Carrying out daily front desk operations

We love people who:


Go above and beyond to make someone else's day
Are thoughtful and kind, while upholding high standards
Own outcomes and drive solutions
Are ever-curious and always learning

Benefits:


We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to

  • Should your application progress to the next stage, we will be in contact to arrange an interview.

More Info

Industry:Other

Function:Hospitality

Job Type:Permanent Job

Skills Required

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Date Posted: 23/10/2024

Job ID: 97628567

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