Opportunity to work with 12 sub-branches of Bank of China Singapore across island.
Real customer service experience: Assist branches in providing excellent customer service by handling inquiries, and supporting the front-line staff in daily customer interactions.
Banking product and service awareness: Support the processing of new account applications to ensure accuracy and compliance with bank polices.
Operations Support: Assist in the preparation and verification of documents, data entry, and maintaining accurate records to ensure smooth branch operations.
Team Collaboration and project involvement: Work closely with other interns to participate in retail banking department's projects aimed to improve efficiency, customer experience and operational processes.