JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
WE'RE HIRING - INTERNATIONAL ENGINEERING DIRECTOR
ABOUT US:
Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
INGENUITY:
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WED ENCOURAGE YOU TO SHOW YOUR INGENUITY
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.
We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
REPORTS INTO: EMEA IFM LEAD
ABOUT THE ROLE:
An International Engineering Manager (IEM) role working within the facilities management function of one of JLLs key Client portfolios across EMEA/LATAM/APAC
The IEM will be responsible for supporting all technical aspects of facilities services across our Clients portfolio. The role will be accountable for the Hard Services delivery whilst providing oversight to all sites across the regions, ensuring delivery of their objectives and the implementation of property-specific operating strategies that achieve the required standards.
The IEM will work closely with both on account and Client teams, responding to requests in a timely and detail-oriented manner. Ensuring exceptional customer service is provided to both internal and external clients and key stakeholders.
KEY RESPONSIBILITIES:
Deliver Hard Services Management across all APAC/LATAM/EMEA (International) locations (budget, schedule, procurement, quality & risk)
Provide technical capability in operations and maintenance requirements and apply standards to moderately complex documents affecting real estate projects and facilities management, including but not limited to; maintenance requirements, agreements/contracts, leases, work letters, project charters, surveys and drawings
Ensure all locations are compliant with Local and Regional legislation where required
Identify technical services project delivery resources from suitable contractors or through individual project qualification process; conduct standard request for proposals; completes bid analysis; recommends resources to clients
Support and manage project delivery, resources/team providing technical services guidance and direction to achieve project goals as required, including energy and sustainability related projects
Implement communication plans for meetings and written reports/meeting minutes to keep the Client and project resources informed, facilitate project meetings
Communicate regularly with the Client team to build and maintain relationships and work key business partners and cross functional groups
Implement technical facilities project documentation governance aligned with company and Client requirements
Track progress of Technical facilities projects against goals, objectives, approved budgets, approved timelines
Report status and variances, creates action plans to meet objectives, budget and schedule
Implement change management routines to assess change requests, make recommendations, secure client approvals and issue change orders
Identify technical risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks
Ensure specific Service Level Agreements (SLA) and Key Performance Indicators (KPI) relating to hard services are met
Promote high level of customer service to ensure and drive best practices and standardization
Manage business critical/emergency situations and seek to resolve promptly ensuring minimum disruption to the business
Other duties as requested by the Customer Technical Services Manager in order to meet the changing needs and demands of the business
Ensure risk assessments and safety protocols are adhered to, keeping up to date with latest legislation and trendsWORK LIFE:
In the role you will work across our International Regions which is currently spread over 36 countries
The main business language spoken in our offices is English. Knowledge of English is essential
You will work independently reporting to the International Account Lead
You will work over a 5-day week, Monday to Friday
On occasion you may be required to travel
ABOUT YOU:
You have direct experience in delivering technical Facilities Management services within a fast paced, high profile environment in multi-country and across multiple regions
You have worked in a similar role and have skills to lead and influence others
You have a track record in the management of Hard Services, preferably in both self-delivered and outsourced engineering services contracts
You have experience in financial management and budgeting, identifying cost savings/avoidance
You are able to build and maintain positive client relations and network at all levels
You are able to audit your own work
You are open and have good communication skills
You are proficient with Word and Excel and have a keen interest in technology
You strive for excellence in what you do and share ideas for improvement
You are organized, work efficiently and can meet tight deadlines with professionalism and service focused approach
You are adaptable to work to requests and projects that may vary
You have a Technical or/and Authorised Person (preferred) qualifications
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
