To interview migrant domestic worker in their native language, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
Render assistance or provide advisory on employment related issues.
Escalate infringement of employment and welfare to the relevant authorities.
Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
Other duties as assigned by organisation/supervisor/ centre manager.
Requirements:
GCE O, A Level, Diploma (in any discipline), or equivalent
Minimum 2 year of relevant experience as a receptionist, office administrator or customer service officer
Proficient in MS Office applications. (i.e. MS Word, MS Excel, MS PowerPoint).
Ability to converse in MDWs native language (such as Burmese, Tagalog or Bahasa Indonesia) is an advantage
