IT Analyst and Administrator (12 months contract)

Reporting to the Regional Service Lead - ASEAN, you will be responsible to provide Level 1 support to ensure the smooth running of the office from a Technology perspective.

Responsibilities:

. Provide additional IT Support to the team

. Perform an inventory reconciliation on IT equipment, categorizing and documenting for better tracking

. Support the Service Lead on the maintenance and testing of fixed office equipment such as Laptop Docks, Monitors, Peripherals, Printers and Projectors

. Partner with HR and event organizers for the setup of the office to support various in-person and virtual events such as Townhalls, Workshops and Large meetings

. To provide support for VIPs when they are visiting the office

. To work with IT Support teams on issue resolution

. To support and coordinate IT activities related to local IT projects.

Requirements:

. 5 years experience in an Office administration or in an IT support role.

. Proficient in the use of Microsoft Office 365 and Teams.

. Have helpdesk experience, in a multinational environment would be an added advantage.

. Partnership and customer service mindset.