Install, configure, and troubleshoot hardware which includes printers, computers, mobile phones, projectors and other IT Peripherals.
Setting up of new PCs / Notebooks & mobile phones such as creating user accounts, setting up of mailboxes and installation of software applications
Active Directory administration which includes account creation for new joiners and account deletion for leavers.
Maintain the accuracy of all IT assets inventory (Computers, mobile phones, network devices, softwares etc)
Conduct troubleshooting to network connectivity, software applications and email issues
Provide Help Desk support for all users (Laptops & Mobile phones)
Maintain IT security by ensuring the installation and maintenance of MDM software (Workspace ONE), antivirus (Carbon Black) and latest patches of desktops, laptops and mobile phones
Liaise with vendors on purchasing & maintenance of office technical equipment and software applications
Conduct individual or group training sessions regarding in-house application and related tools for internal employees
Respond to ad-hoc IT duties assigned by the Supervisor
Requirements:
Diploma in Computer Science or related field with 2 years application and desktops support.
Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
Committed and responsible team player with a pleasant personality.
Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage
Benefits:
5 days work week -
- 30am to 5.45pm
Located at McPherson Area, 10 min walk from Tai Seng MRT
Career growth and development opportunities in Environmental Services
We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage
.