IT Hardware Technician

Education / Experience:

• Diploma / Degree in IT / Computer Engineering or equivalent
• 1 year of experience in IT Support & Monitoring

Job Description:

• . Supporting deployment of on-site data centre physical infrastructure.
• . Installing, replacing and troubleshooting Cables and Hardware.
• . Handling data bearing devices (ex. hard drives, solid-state drives, etc.)
• . Working within a ticket-based environment.
• . Movement of equipment using pallet jacks or other assisted lifting equipment.
• . As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
• . Flexibility to work non-standard business hours that may include weekends and/or holidays.

Skill sets:

• . Basic knowledge of computer hardware and components.
• . Six (6) months or more handling/maintaining any technical equipment or machinery.
• . 1+ years experience supporting IT equipment or related technology.
• . Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• . Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• . Able to communicate effectively.
• . Proficient in written and oral English communication to support regional and global teams.
• . Desire to learn, grow, and develop new technical skills.