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Altrocks Tech Pte. Ltd.

IT Helpdesk Engineer (L1)

Altrocks Tech Pte. Ltd.
Early Applicant
  • 11 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
2,200 - 2,500 SGD/m
Singapore
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Job Description

  • Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
  • Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
  • User Account Management (Add, Delete and Change) and follow Change Management processes.
  • Escalate to Level 2 engineer if the issue not resolved.
  • Remotely assist users with support needs.
  • Manage and monitor internal assets to ensure accurate inventory records.

More Info

Role:Other Software/Hardware/EDP

Industry:Other

Function:IT

Job Type:Permanent Job

Date Posted: 13/11/2024

Job ID: 100181553

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About Company

Altrocks Tech Pte. Ltd.
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