IT Operations Specialist

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1.Basic Network Administration:

. Configure, maintain and troubleshoot network devices.

. Ensure network security protocols and procedures are implemented.

. Perform network monitoring and analysis.

2.Linux Hands-On:

. Manage Linux-based systems, including installation, configuration, and maintenance.

. Troubleshoot Linux server and application issues.

. Implement security measures and updates on Linux systems.

3.Data Centre Hands-On:

. Oversee the physical and virtual infrastructure of data center facilities.

. Ensure proper functioning of servers, storage systems, and networking equipment.

. Perform routine maintenance tasks and coordinate with vendors for repairs.

4.IT Helpdesk:

. Provide technical support to end-users, resolving hardware and software issues.

. Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

. Document troubleshooting steps and solutions for future reference.

5.Business Continuity Knowledge:

. Develop and maintain business continuity plans and procedures.

. Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

. Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6.Basic Trading Product Setup:

. Assist in setting up trading products, including product mapping and trading connectivity.

. Collaborate with trading teams to ensure smooth integration of trading systems.

. Troubleshoot trading-related issues and liaise with vendors as necessary.

7.Cybersecurity Focus:

. Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

. Conduct regular security assessments and audits to identify vulnerabilities and risks.

. Develop and enforce security policies, procedures, and best practices.

. Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

. Diploma / Bachelor's degree in Computer Science, Information Technology, or related field.

. CCNA certification or equivalent experience in network administration.

. Proficiency in Linux system administration, including shell scripting.

. Hands-on experience with data center operations and infrastructure.

. Prior experience in IT helpdesk support roles.

. Knowledge of business continuity planning and disaster recovery principles.

. Familiarity with trading systems and basic trading product setups is a plus.

. Strong understanding of cybersecurity principles and practices.

. Relevant certifications such as CompTIA Security+, ITIL are desirable.

. Strong problem-solving skills and ability to work under pressure.

. Excellent communication and interpersonal skills.

. Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [Confidential Information].