IT Project Engineer

Job Description:

. Coordinate with vendors on IT equipment installations, service, maintenance and repairs

. Maintain IT equipment asset movement

. Provide IT assistance and user training

. Strictly adhere and preserve confidentiality of all IT information

. Complies with companywide policies and procedures.

. Assist in the development of standard operating procedures and policies.

. Perform basic software, portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use.

. Provides first line support for IT needs on events, trainings and troubleshooting and technical support.

. Manages IT and Helpdesk email for urgent requests for support

. Any other responsibilities as assigned by Head of Department.

Requirements:

. Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

. Minimum of 1 year of relevant experience in IT support or a similar role.

. Basic knowledge of IT equipment, troubleshooting, and user support.

. Familiarity with IT asset management and vendor coordination is a plus.

. Fresh graduates with a strong interest in IT support are welcome to apply.