IT Support Engineer

Number of resources required - 2 pax

Must: Mobile phones are completely restricted in the Client site (can be kept in the locker and employees can use office landline phones)

Contract Duration: 1 Year, potentially extendable

IT Support Engineer Skills & capabilities

. Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals

. Knowledgeable and experienced in supporting Microsoft windows & office suite

. Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices and policies

. Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

. Analytical and problem-solving abilities with keen attention to detail

. Strong customer service orientation

. Strong verbal and written communication skills in local language and proficient in English (verbal & written)

. Self-directed work style with the ability prioritize work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience

. Diploma or equivalent professional education in Information Technology or related

. 2-4 year of related working experience