To ensure smooth operation by monitoring and maintaining our Client's Software and Hardware systems while providing technical support to onsite and remotely.
Duties and responsibilities
Providing first-level helpdesk and end-user support.
Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
Documentation
Requirements
Able to work independently with good analytical problem-solving, time management and decision-making skills.
Willingness to take ownership of task and express interests in learning new technologies and systems.