Jira Administrator

MAIN DUTIES AND RESPONSIBILITIES:

. Day-to-day monitoring, troubleshooting and resolving issues arises from Jira and Windchill users

. Ensuring Jira and Windchill are up-to-dates by conducting regular maintenance tasks, monitoring system performance and applying upgrades(if applicable)

. Reviewing and approving requests from users

. Submit weekly/monthly progress reports

. Provide training and support for Jira and Windchill users

. Maintaining and update procedures/WIs related to Jira and Windchill applications

. Responsible for maintaining Jira & Windchill in accordance with MSPL's standards and best practices

MAIN JOB SPECIFICATIONS / REQUIREMENTS

. Diploma / Degree in any Science / Engineering discipline.

. Min 3 years of experience in a Jira & Windchill Administrator role or similar

. Proficient in Microsoft Office skills, i.e, Excel, Words and Powerpoint.

. Independent and initiative to develop and drive continuous improvement programs.

. Strong problem-solving and communication skills.

. Monitor system performance and capacity, and take proactive measures to prevent or resolve issues

. Perform regular backups of Jira & Windchill datas