Responsibilities
You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Maintain and monitor the list of e-mail address in the company.
- Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.
- Ensure the security of data, network access and backup systems are kept up to date.
- Providing technical support across the company, including repairing and replacing equipment when necessary.
- Manage and update IT infrastructure list for the whole company.
- Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.
- Support overseas office user from remote connection.
- Any other ad-hoc duties as assigned by IT lead/Management.
Requirements
Part-timers are welcome
- Diploma or Degree holder with 2-3 years of relevant working experience.
- Extensive knowledge of computer hardware systems
- Familiarity with general OS systems, Enterprise, programming languages, and Office software
- Knowledge of LAN and wireless networks
- Good communication skills
- Ability to troubleshoot complex software and hardware issues
- Knowledge of database and networking security systems
