Key Account Executive (FMCG) - JD 1527

Job Info:

• Salary: Basic up to $3000 + Performance Bonus
• Working Hours: Monday - Friday (8:30am - 5:30pm) Saturday (8:30am - 3pm)
• Location: Clementi

Job Scope:

Client Support and Relationship Management:

• Serve as the primary contact for key accounts, addressing their daily inquiries and requests

Order Management and Coordination:

• Oversee and process client orders, ensuring accuracy and prompt delivery
• Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs

Issue Resolution:

• Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions

Client Feedback and Reporting:

• Collect and communicate client feedback to relevant internal teams to drive continuous improvement

Collaboration and Cross-Department Communication:

• Partner closely with the sales and account management teams to ensure alignment on client strategies
• Work with other departments (e.g., finance, logistics, product development) to address client-related issues

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We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147