Application Deadline: 30 November 2024
Department: Revenue
Location: Singapore
Compensation: $0 / year
Description
Discover OTG :Ocean Technologies Group (OTG) is a leading provider of maritime software solutions. Our foundation is rooted in historic and iconic maritime brands with over 100 years of collective experience, including Seagull, Videotel, Marlins, MTS, Tero Marine, and COMPAS. These brands were founded on the principle of delivering advanced performance through superior technology.
At OTG, we're more than a company; we're a collective of maritime enthusiasts, tech innovators, and visionaries. With a century-long legacy, we have been guiding the industry toward safety and operational excellence. From fleet management to unparalleled learning resources, OTG is shaping the future of maritime solutions and forming strategic alliances with global organizations.
Our Mission: Our mission is clear; to provide comprehensive software and training solutions to diverse organizations in the global maritime sector. Recognizing the maritime industry's global significance, our goal is to empower its professionals by equipping them with the skills and tools to maximize their potential, optimize ship performance, and ensure the safe and efficient operation of marine assets.
To date, we have built a strong network, serving over 1,400 clients, reaching 20,000 vessels, and positively impacting the lives of more than 1,000,000 seafarers. Join us on our journey to make a significant difference in the maritime industry.
Our portfolio includes Learning & Assessment, Fleet Management, and Crew Management, uniting seven iconic maritime brands with over a century of collective experience.
Why Join OTG's Crew
Legacy & Innovation: A century of maritime prowess meets cutting-edge solutions.
Global Impact: Serving 1,400+ clients, 20,000 vessels, and over a million seafarers.
Inclusive Culture: United by passion, Join an impact-driven crew and bask in our inclusive cultural tide.
Backed & Bold: Powered by Private Equity, we're charting a thrilling course to reshape the industry.
Growth Aboard: Sail into opportunities with our culture of continuous learning and internal progression.
Tech meets Maritime: Dive into a vibrant atmosphere where passion for Maritime and technology merges seamlessly.
Navigating the Position: Key Account Manager (APAC)In this exciting role, you'll be the go-to expert for key clients, ensuring their needs are not just met but exceeded. You'll keep everything on track, from deadlines to delivering exceptional service, all while helping to steer client success in the maritime industry.
As a key relationship builder, you'll strengthen connections with top stakeholders, spot new opportunities, and drive revenue growth through up-selling and cross-selling. If you're a proactive, relationship-driven professional with a deep understanding of the maritime sector and a passion for technology, this is your chance to make waves in an innovative, fast-paced environment.
Your Voyage Ahead:
Client Relationship Management: Build and nurture long-lasting, trusting relationships with key clients, ensuring high levels of satisfaction and strong partnerships.
Account Strategy: Develop a deep understanding of client needs and create strategic account plans that align with their goals and objectives.
Communication & Coordination: Act as the primary liaison between clients and internal teams, ensuring seamless service delivery and effective coordination.
Strategic Planning: Present account progress, spearheading initiatives to improve client outcomes and drive business growth.
Contract Negotiation: Lead contract negotiations, securing successful agreements with favorable terms for OTG.
Business Development: Identify opportunities for up-selling and cross-selling, driving new revenue streams and enhancing profit margins.
Data Analysis: Leverage client data to inform relationship management and develop winning strategies.
Issue Resolution: Address and resolve client issues promptly to ensure high levels of satisfaction.
Relationship Expansion: Proactively work to expand relationships with existing clients and secure new accounts for continued growth.
Recommended to bring on board:
Educational Background: University degree (or equivalent) in a technical or business-related field preferred.
Experience: Minimum of 5+ years in account management or sales, preferably within the maritime industry. Experience in crewing, training, or QHSE departments is highly desirable.
Skills and Competencies:
- Strong client relationship management and communication skills.
- Knowledge of the maritime industry and products.
- Proficiency in MS Office, CRM, and ERP systems.
- Ability to analyze client data and develop strategic account plans.
- Excellent presentation and public speaking skills.
- Willingness to travel domestically and internationally.
Navigating Life with OTG: Unveil a Treasure Trove of Benefits
Embark on the Singlife Medical Voyage, Plan 4: Dive into comprehensive hospital care, surgical support, outpatient services, personal accident and dental care.
Anchor in Our EAP Haven: Powered by Health Assured, our Employee Assistance Programme is your sanctuary. Whether it's professional counsel, financial guidance, or legal insights, drop anchor anonymously and with confidence.
Set sail with OceanTG, where the horizon is vast with global benefits, tailored to every Oceaneer's unique voyage. Join our crew today! 
