Key Account Manager, Asia

As the Key Account Manager for Asia, your primary responsibilities will include:
. Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
. Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
. Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
. Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
. Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
. Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:
. Report directly to the Manager, Key Account Management Asia and maintain a high level of engagement with Milestone Field Sales resources.
. Conduct end-customer account planning and prioritization.
. Drive business development plans with tech partners & Marketing. Collaborate effectively with internal teams to align partner activities with overarching company goals.
. Follow up on leads and hunt for new opportunities.
. Diagnose business issues and position our solution capabilities.
. Coordinate proof of concept and facilitate collaboration between stakeholders.
. Stay updated on the competitive environment.
. Given the regional scope of the role, frequent travel throughout Asia is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:
. A bachelor's degree and above in Business-related studies or equivalent experience operating at a strategic level.
. Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
. Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
. Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
. Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
. Experience in software sales strategies enabling maximization of market penetration and effective revenue growth.