BettingJobs are working with a B2B games aggregator focused on Asian markets. They are looking to hire a Key Account Manager to work from their Singapore office.
Responsibilities:
- Serve as primary liaison to develop and maintain positive relations with key customers/accounts to ensure customer satisfaction and loyalty.
- Plan, lead, execute and monitor the effectiveness of sales strategy to increase sales and profitability.
- Analyse customer data and sales trends to identify opportunities for growth and improvement.
- Generate existing and new sales for assigned accounts and expedite accounts receivable.
- Develop and maintain long-term relationships with vendors and suppliers.
- Develop and implement customer service initiatives, events and activities (i.e. Customer loyalty programs).
- Monitor customers feedback and address relevant issues or concerns.
- Effectively lead and manage the team to achieve assigned sales targets and performance targets within the specified timeline.
- Manage monthly budgets and negotiate contracts and pricing for key accounts.
- Promote and sell products/services/solutions to existing or potential customers.
- Highlight and escalate to the management identified risks that could adversely impact the client, company, or the team.
Requirements:
- Bachelor Degree in Business Administration or related field.
- Minimum 3 year's experience and above in Sales and Account team management.
- Open to relocation to Singapore (as necessary).
- Strong communication, negotiation, and presentation skills.
- Proven experience in managing Key Accounts and excellent stakeholder management.
- Able to thrive and adapt to dynamic environments and changing priorities.
- Proficiency in Microsoft Office.
- Excellent written and verbal communication (English/Mandarin).