Patsnap is a technology innovation information service provider, committed to providing services for global innovative enterprises and innovation ecosystem people, providing innovation data to gain insights, providing innovation tools to promote agile collaboration, building innovation ecosystem with open cooperation, and realizing the mission and value of connecting innovation, breaking boundaries.
Job Description
- Drive revenue growth for our organization and the businesses we support by managing the entire customer lifecycle mainly around renewal and expansion.
- Build and maintain strong relationships with customers.
- Improve performance of our clients IP and R&D workflow in a client-centric manner
- Adopt a data-driven approach of sales funnel management and account management with accurate forecasting.
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- Conduct professional negotiation of commercial agreements.
- Conduct customer onboarding meetings and quarterly business reviews.
- Develop new business in life-science industry with the region's leading enterprises from big enterprises to promising SMEs.
- Keep up to date with all major product updates for the ability to articulate their value to our clients.
Job Requirements
- Bachelor's degree or higher in a relevant field.
- 5-10 years of relevant work experience in a client-facing role, preferably in a sales or account management capacity.
- Proficiency in CRM systems and data analysis tools.
- Experience with sales force automation tools and customer relationship management best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills
BIPO Service (Singapore) Pte. Ltd.
EA License No. : 18S9180
