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TAIDII PTE. LTD.

KEY ACCOUNT MANAGER (SALES)

Early Applicant
  • 4 days ago
  • Be among the first 50 applicants

Job Description

  • New clients onboarding, including training and other initial deployment related works
  • Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
  • Account servicing, conduct refreshment training, support and troubleshooting
  • Attending to client's inquiries timely and promptly
  • Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
  • Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
  • Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

More Info

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Date Posted: 20/11/2024

Job ID: 100946825

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