L2 Application Support Engineer

Steenbok Pte Ltd

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Exp: 5-9 Years

500 - 750 SGD/m

Part time

Singapore

Information Technology,

Financial Services,

Banking

Job Description

This role is suited for someone experienced in application support with strong technical skills and the ability to work in a fast-paced environment.

Responsibilities

Resolve application issues within agreed SLAs, troubleshoot user-reported problems, and prevent recurrences through root cause analysis.
Collaborate with cross-functional teams to solve complex issues and provide long-term solutions.
Document solutions for future reference, support go-live implementations, and assist with testing in pre-production and production environments.
Ensure technical support meets 24x7 SLA requirements and perform rotational on-call duties.

Requirements

Bachelor's degree in Computer Science, Engineering, or related field.
5+ years of experience with Java, J2EE, Oracle, SQL/PLSQL, APIs, XML, and basic OS knowledge (Linux, Windows, Solaris).
Familiarity with SpringBoot, AWS services, and financial systems (payments) is a plus.
Strong problem-solving, communication, and teamwork skills, with the ability to meet tight deadlines.

Education

Bachelors/ Degree

More Info

Role:Software Engineer /Programmer

Industry:Information Technology, Financial Services, Banking

Function:IT

Job Type:Contract Job

Skills Required

Date Posted: 09/10/2024

Job ID: 95581393

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About Company

Steenbok Pte Ltd

Our experience and knowledge are largely in serving the offices of first world MNCs in Asia markets. Given the balance of economic power, production of supplies and demand in consumption in the global terrain today, we believe our value will be most keenly felt either by the customer who is exploring new geographies or re-inventing itself in existing markets. Over the years, we have cultivated a niche in interconnecting applications from mobile and web frontends to the traditional ERP systems through middleware. Today, our best value to the customer is our experience and ability in cross-application connectivity.

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