Working hours: 10am to 6pm (Monday to Friday)
We are seeking a skilled and dynamic Liaison Officer to serve as a key link between our organization and external stakeholders. If you excel in communication, problem-solving, and relationship management, this role is ideal for you.
Key Responsibilities
- Act as the primary point of contact between the organization and external parties, including clients and partners
- Develop and maintain positive relationships with stakeholders to facilitate effective communication and collaboration
- Coordinate and manage communication efforts to ensure that all parties are informed and aligned on project goals and updates
- Resolve any issues or conflicts that arise between the organization and stakeholders, providing solutions and ensuring satisfaction
- Prepare and deliver presentations, reports, and updates to stakeholders, ensuring clarity and alignment with organizational objectives
- Organize and attend meetings, workshops, and events to represent the organization and gather relevant information
- Collaborate with internal teams to address stakeholder concerns and feedback, ensuring timely and appropriate responses
- Monitor and evaluate the effectiveness of liaison activities and adjust strategies as needed to improve stakeholder engagement
- Ensure compliance with relevant regulations, policies, and procedures in all interactions with external parties
- Maintain accurate records of communications and interactions with stakeholders for reference and reporting purposes
Requirements
- Minimum Diploma and above
- Excellent interpersonal and communication skills, both written and verbal
- Strong problem-solving abilities and the capacity to handle complex issues effectively
- Ability to build and maintain professional relationships with diverse stakeholders
- Strong organizational and multitasking skills to manage multiple responsibilities and priorities
- A proactive and adaptable approach to work, with the ability to thrive in a dynamic environment
Why You Will Gain
- An opportunity to play a crucial role in fostering and maintaining relationships between the organization and its external stakeholders
- The chance to develop and enhance your communication and problem-solving skills
- Experience in representing the organization in various forums and events
- A supportive work environment with opportunities for professional growth and development
EA Reg. Number: R21100629
EA License Number: 22C1278
