Functional / Technical Competencies:
- Possess good technical knowledge of RHEL/Oracle Linux, and Unix hardware, operating system and system services (Volume Manager, NTP, NFS, DNS, clustering, SSH, TSM, ITM etc).
- Plan and lead OS upgrade / migration activities independently.
- Experience in troubleshooting and performance tuning of Linux / UNIX.
- Experience in implementing and managing VCS clustering.
- Knowledge of server hardening to ensure that system is secure.
- Experience in middleware (Connect Direct and SSH) and ability in supporting application setup in the Linux / UNIX environment will be an added advantage.
- Scripting knowledge in Bash, Python and Perl will be desirable to automate and avoid repetitive tasks.
- Certification in LINUX will be an added advantage.
- Candidate should possess Satellite, Ansible and CI/CD Knowledge.
Roles and Responsibilities:
- Perform regular system reviews, work on pro-active performance tuning and resilience improvements.
- Collaborate and work with the engineering team in developing technical solutions as well as plan and configure solutions in response to requirements from Business and Application teams.
- Establish configuration standard and design guideline for Linux and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.
- Troubleshoot and drive system recovery.
- Escalate problems with actual or potential major impact to Problem Management Team.
- Perform root cause analysis and ensure planned actions are carried out to prevent recurrence. Must be proactive and possess a sense of urgency during service recovery.
- Review and approve change requests. Supervise the execution of major changes.
- Automate system operation for repetitive tasks.
- Track and drive patch management. Track, plan and drive software upgrades to ensure continuous supportability.
- Establish adequate monitoring to ensure efficient and reliable service delivery
- Apply modern technology and process to improve system supportability, recoverability, availability and performance.
- Provide operational excellence and skills for OS and system software to support various project phases (requirement gathering, design, procurement, implementation and hand-over to operations).
- Support audit and compliance activities.
- Support a 24.7 work environment under a flexible work arrangement.
- Respond to support emails, phone calls and alert notifications in a timely manner and complete all necessary follow-up and duty handover actions.
To apply please click the Apply button or send us your updated profile to
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.
