Job Info:
- Entitle Transport allowance + AWS + VB
- Mon to Thu: 830am to 6pm, Fri: 830am to 5:30pm
- Location: Geylang Bahru
- Logistic Industry
Job Scope:
- Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
- Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
- Monitor the execution of transport activities to ensure compliance with established work standards and instructions
- Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
- Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
- Investigate data inconsistencies and follow up on missing events
- Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
- Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
- Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
- Adhere to all relevant SOPs, work instructions, and job-specific procedures
- Support the implementation of changes to processes or policies as directed by process owners
- Act as a backup for supervisors in case of their absence
- Facilitate the on-boarding, training, and guidance of new staff during their initial period
- Assist supervisors in updating and revising work instructions and provide feedback on best practices
- Continuously on-board and train suppliers on SOPs and system usage
Requirements:
- Qualification in Logistics, 3PL, Transportation, or Supply Chain Management, a related field, or comparable work experience.
- Minimum of 3 year of working experience.
- General understanding of Supply Chain Management concepts and logistics processes.
- Customer service-oriented.
- Willingness to occasionally support work schedules outside of standard business hours (evenings/weekends), for example, in case of urgent or emergency shipment.
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We regret to inform you that only shortlisted candidates would be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560
