About Us
At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers helping them deliver better results everyday.
Responsibilities
- Lead, direct and manage a team that delivers consistent high level service quality and customer satisfaction
- Resolve critical or escalated issues arising from the operations
- Plan and monitor team schedule to ensure adequate manpower to support operational demands and business objectives
- Manage and oversee administrative functions to ensure that all paperwork is processed efficiently and in a timely manner and meet all compliance requirements
- Motivate staff and develop effective working relationships with peers and customers
- Train and certify new employees on all performance standards and provide career development opportunities through training
- Help to conduct annual performance reviews for all employees within department
- Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures
- Assist the operation manager in day to day operation of the warehouse
Requirements
- Minimum 3 years of experience in logistics industry
- Minimum 1-2 years of supervisory experience
- Experienced working in a dynamic environment
- Possess strong warehousing experience in leading a team
- Prepared to be hands-on when the situation calls for it
- Possess good communication and interpersonal skills
- Adaptable, enjoys working in a fast-paced, fast-changing environment
- Computer literate in MS Office and experienced in SAP/WMS would be an advantage
At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong 
