Luxury Concierge (Guest Relations - No sales required) - High end Boutique

We are looking for a Luxury Concierge / Guest Relations to join us at our boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury timepieces and jewellery and passionate in serving people, we welcome you to apply now!

HOW WILL YOU MAKE AN IMPACT

As an Ambassador of the Maison, you are responsible for upholding the brand image and to provide a consistent excellent client experience through the entire client journey.

You will handle the waiting time management by informing clients about the approximate waiting times, providing stock information, and storytelling about the Maison and the boutique.

You will also ensure a smooth client flow and orientation throughout their journey in the boutique by assessing their needs and being prompt and positive in responding to their concerns

HOW WILL YOU EXPERIENCE SUCCESS WITH US

We believe in shared success, and understanding that with your actions you elevate your team and brand.

To contribute to team success you:

Have strong team spirit

Maintain excellent communication in English and Mandarin

Be digitally savvy and have strong organization skills

Provides excellent service and client focused

Exercise flexibility and take the initiative to serve at the highest standard