JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
MAC Analyst
Essential Duties and Responsibilities
The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region, responsible for the following typical activities:
Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
Assign desks for new hires in close liaison with relevant internal clients.
Work with the internal Task system to close out tasks to SLA/KPIs
Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions.
Work with the Client to manage and plan general desks moves (from individual to medium and large office moves).
Manage assets addition/removal/ordering of furniture and special equipment.
Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
Organise, schedule and monitor own work transparently within the larger facilities team.
Manage local key stakeholders/EAs and suppliers.
Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports.
Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts
Where required supervise moves out of hours
Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
Skills
Previous experience of working in a fast-paced, multi-national environmen
Experience in a hands-on role working within a MAC, events and/or facilities environment
Ability to multitask and work without direct supervision
Great analytical skills
Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.)
Possess excellent written and verbal communication and people skills
Proficiency in Outlook desirable but not essential
Ability to read and process floor plans/drawings/SpaceView
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
