Date Posted:
2024-08-11
Country:
Singapore
Location:
8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore
At Otis, its our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!
Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.
About You
You will develop new business opportunities by growing the maintenance portfolio for Sigma and 9G, proactively engage potential accounts for new business, develop and build strong relationships with new customers. This role will be reporting to the GM, Service Sales for Sigma and 9G.
Key Responsibilities
Accountable for recapture/ recovery target all time
Manage prospects by proposing services and negotiating service maintenance contract
Collaborate with service operation and technical team in ensuring safety, quality and compliance with statutory requirement
Actively promote company products and sell service upgrades
Maintain customer relations in line with Company KPI and exceed customer satisfaction
Spearhead the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation
Manage QR and provide estimates to current customer of all regular work and repair if needed
Requirement
Degree/ Diploma in any discipline or with relevant working experience
Knowledge and experience in the elevators or construction is an added advantage
Goal driven and able to deliver high level of work commitment
Self-starter, able to work independently with minimal supervision
Confident and possess excellent negotiation and communication skills
A team player with excellent interpersonal skills
Enjoy working in dynamic and multicultural business environment
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately
- 2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities youll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [Confidential Information].
