- Critical support towards the management and operations of the Golf Department and Club successfully.
- Support outdoor golf operations/events/play and provide service to members/public
- Supervise, co-ordinate and administration of operation of club and golf events, competitions and games
- Handle incident/accident issues reported like dangerous play, slow play, buggy or club damage, hole in one etc.
- Follow-up and resolve complaints relating to incidents /accidents and compile and collate witnesses statements from parties such as staff on duty and members involved.
- Respond to all member / guest concerns with tact and professionalism while comply to Club's by-laws and policy
- Support operation including the team of marshal, bag and buggy steward to promote seamless service to members and visitors.
- Support staff by training, delegating, and problem solving before and during event operation
- Perform Golf Administration record-keeping documentation
- Generate monthly reports for Golf Operations and Management
- Assist to continually improve existing club events to ensure an active and well-attended calendar of golf activities
- Operate and make decisions in the best interest of the club
- Attend meetings as required
- Assist the management with assigned projects and tasks
Requirements:
- Relevant sports golf knowledge
- Level of position dependent on individual experiences
- Self-driven and committed to work outside regular office hours
- Able to cover operations, events and administration
- Able to commit working rotating shift daily 8 hours of work (Operations start 6.45am to 8pm, off day on Monday and another day on weekday / weekend)
- Able to commit working on weekends/public holiday.
Transport at Caldecott MRT (2-way & multiple trips).
