To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
To undergo management trainings and responsibilities so as to be able to lead and manage both operations and management
Complete all trainings and acquire the knowledge and skills to perform independently.
Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
Handle food and beverage preparation and ensure desired quality and standards are achieved
Provide excellent service experience to all customers
Handle all customer queries and feedback in a professional and timely manner
Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company's standards
Handle cashiering duties and managing of ordering systems
Rostering and managing of staff and attendance
Conduct service training and improvements
Report to Management regarding sales results and productivity
Develop marketing strategies to improve sales and profitability
Ensure that policies and standard operating procedures are strictly adhered to
Able to be a backup for all position
Assist any ad-hoc duties assigned by Supervisors/Managers
Able to perform additional duties as requested by the Management as and when required
Job Requirement:
Ability to work independently and work under pressure
