Delivering sales, outstanding customer experience, and operational expectations
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Connects with every customer by asking open-ended questions to assess needs
Ability to learn and share the expertise of products and trends to fit customer's needs
Maintains an awareness of all product knowledge, and current or upcoming product/trends
Contributes to a positive and inclusive work environment
Keen sense of business acumen, excellence in critical thinking and analytical skills
Team player with strong communication and interpersonal skills
Strategic player, driven and ambitious in delivery of results
Any other ad hoc duties assigned.
Job Requirements:
A Degree, Diploma, Higher Nitec or Nitec in any discipline
Experience in the Spa, Beauty & TCM Wellness industry are preferred
Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
High energy and a strong passion for delighting customers
Drive and resourcefulness to deliver results
Strong management skills with the ability to lead and motivate a team
