Family Group: Administration
The Population Health Office (PHO) of the NHG Population Health Campus (PHC) drives and supports the strategic development and implementation of the Population Health Transformation of the National Health Group (NHG), in synchronisation with national population health strategies and key programmes: Healthier SG and Age Well SG.
The Planning section supports the three missions of PHC - Population Health, Community Care, Primary Care - through strategy and workplan development, performance monitoring, engagement and communications, to drive the transformation and scaling up of the preventive care system and aged care system, in close collaboration with the transformation of the acute care system.
The Manager/Assistant Manager, Engagement, in Planning, is responsible for resident and community engagement and communications to drive the objectives of PHC. The key goal of resident engagement and communications is to activate residents and their communities for pro-active and self-sustaining health behaviours. The key goal of engagement and communications with partners and other external stakeholders is to promote and facilitate collaboration for the integrated care of residents. The key goal of internal stakeholder engagement and communications is to achieve alignment of values and mission for the common vision of Adding Years of Healthy Life. The Adding 15M Years of Healthy Life Movement will thus be a key responsibility of the role, which integrates the multiple stakeholders and objectives.
Major Duties & Responsibilities
Resident Engagement
Plan and execute the strategies and programmes for the engagement of residents and communities for health activation, in support of the NHG population health transformation.
To coordinate with internal and external stakeholders, including community partners and MOH, for the implementation of resident engagement strategies and programmes.
Health and Social Movement
Plan, implement and coordinate cluster efforts for the NHGs Health and Social Movement
Support and coordinate with other internal and external stakeholders for movement for an aligned and integrated movement development and implementation.
Healthier SG (HSG) Promotion
Plan and implement strategies and programmes, in collaboration with Membership and other stakeholders, to promote the enrolment of residents in Central and North Singapore to Healthier SG
To coordinate the implementation by the respective internal and external stakeholders of the Healthier SG promotion plans to ensure alignment and fidelity
Marketing Communications of Population Health Products
Plan and implement strategies, campaigns and programmes, in collaboration with Membership, Digital Services and other NHG stakeholders, to promote the adoption, growth and sustained utilisation of products in support of population health, including subscription plans, and digital products such as NHG Cares App.
Support other PHC units, such as Community Health, for the marketing of their services and programmes, in support of the health and well-being of residents.
Job Requirements
Education and Experience
Good Bachelor degree in any discipline.
Preferably with at least 8 years of relevant working experience in Community, Communications and or Healthcare sector and/or strong background in the areas of engagement and communications.
Demonstrated leadership, teamwork, abilities in managing internal/external stakeholders with diverse interest in a dynamic environment.
Experience in delivering projects of similar nature across the full life cycle.
Must possess strong forward planning, strategic thinking, administrative and project coordination skills.
Strong written, analytical and communication skills.
Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint
System-thinker with problem-solving skills in a dynamic and unstructured work environment.
Good interpersonal & communications skills and ability to manage stakeholders from diverse backgrounds at various levels of seniority.
Personal Attributes
Mature in disposition in relation to personal character.
Strong self-discipline, sense of responsibility & determination.
Ability to work independently.
Self-motivated and result-oriented.
Resourceful and able to work in ambiguous situation with a can-do attitude.
Strong team player that is team & organisation focused, with the ability to build and maintain harmonious working relationships with internal/external stakeholders.
Attention to detail and able to multi-task and manage various project elements and timelines.
Demonstrate ability in leading and nurturing peers.
