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The Deputy Head of Programmes will work in a dynamic and international environment, in which the main mission is to empower leaders with the skills to thrive in a complex, fast changing world. The LKY School of Public Policy Executive Education consists of a highly trained, fast-moving, and client-oreinted team dedicated to marry innovative policy practices with the latest theories and approaches in public policy and administration to deliver top educational experiences to our clients. Annually, we train over 1,800 professionals in governments, business, and non-profit organizations from Singapore, Asia, and the rest of the world. The Deputy Head of Programmes is an outreach and programme delivery focused role, which would suit someone who not only have skills to develop programmes, manage stakeholders and deliver complex projects, but also the mindset for analysis, business judgment, and innovative thinking. S/he will assist in decision-making processes, programme content development, and in supporting Executive Education's plan for regional growth.
Main responsibilies include:
1. Business and Strategy Development
2. Programme Development and Management
3. Programme Administration
BUSINESS, PORTFOLIO AND MARKET DEVELOPMENT (60-70%)
- Design and execute business growth strategy for Executive Education underlimited supervision
- Develop sales strategies to enable sustainable market penetration in appointed portfolio, with a keen interest to learn new competitors and industry trends.
- Interest in marketing outreach (encourage participant recruitment for open enrolment programmes)
- Good understanding of market demand in executive programme offerings (public policy, leadership, professional education)
- Able to design new executive programmes based on demand/ trends, innovate new learning products, design curriculum and test modules to suit executive programme offerings
- Identify and onboard new partners into the EE network, and negotiate business terms and contracts, manage external partnerships for co-designed and co-delivered prohrammes
- Be able to represent and articulate the LKY School's Executive Education value proposition at the executive level
- Contribute to operational excellence in the day-to-day management of business development, including (but not limited to) forecasting, pipeline development, customer relations using CRM and other tools
- Motivate internal stakeholders (EE, LKY School, NUS) to support growth of region, and successfully deliver organisational and customer goals
PROGRAMME MANAGEMENT AND OPERATIONS (up to 35%)
- Programme administration (delivering new and current programmes in-house or overseas (as required)
- Develop team standards for gathering and documenting business requirements and processes
- Develop, communicate and drive project schedule commitments
- Facilitate change management decisions and adjust assignments and expectations accordingly
- Drive initiatives or goals (e.g. continuous improvement) as needed
ADMINISTRATION (up to 5%)
- Facilitate team's quality management undertakings and other internal duties as assigned
- Coach staff and share best practices to the team as needed
Required Qualifications:
- More than 5 years of working experience
- Degree/Post-graduate degree in Business, Education, Social Sciences or Public Policy
- Proven experience in either business development, client development, business strategy, curriculum development or corporate development in a business, consulting or executive education environment.
- Overall understanding and interest in public policy challenges and in the professional skills necessary to excel in today's complex and fast-changing world.
Desired Qualifications:
- Knowledge and experience working in (either one or more) the following regions: South East Asia, South Asia, Northeast Asia, Europe, Middle East and Africa. Foreign
language skills will be advantageous.
- Experience in writing proposals, working or collaborating with governments, donor organizations, educational institutions and private sector.
- Strong communication (verbal and written), teamwork, facilitation and public speaking skills
- Sound information technology skills including knowledge of Microsoft Office and Adobe Photoshop
- Experience in Salesforce CRM, and online conferencing, collaborative tools, video editing is a plus
- Skills in database management, or ability to learn these skills quickly and effectively
- Excellent team player, motivated, takes initiatives and willing to work longer than office hours when needed.
- Creative problem solver and product innovator with strong analytical skills and attention to detail
- Ability to work independently, intellectually curious and an avid networker
- Business focused, entrepreneurial, growth-oriented and results driven mentality
- Experience and comfort level working with senior management and heads of departments
- Highly motivated, possess positive attitude, flexible and have excellent organisational skills
- A strong desire to win and learn by continually honing personal and professional skills
- Able to work across multi-functions/ multi-individuals/ multi-cultural situations to achieve desired results
- Willingness to travel -this role would require occasional travel overseas
Department : Executive Education
Employee Referral Eligible:
Job requisition ID : 26813
Date Posted: 06/11/2024
Job ID: 99336105
The National University of Singapore (NUS) is a national research university in Queenstown, Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS has consistently been considered as being one of the top and most prestigious academic institutions in the world as well as in the Asia-Pacific itself. It plays a key role in the further development of modern technology and science, offering a global approach to education and research, with a focus on expertise and perspectives of Asia. In 2022, the QS World University Rankings ranked NUS 11th in the world and first in Asia.
