COMPANY DESCRIPTION
NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life through digital services in the area of daily essentials, health and community care, childcare and education as well as financial services.
The Team
We believe that diversity is key to driving an innovative, cohesive, productive and fun workplace! Hence, at NE Digital our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one!
Contributing to a social purpose through technology, our team of passionate and dedicated folks are spread into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health and among others!
Creating technologies that impacts!
DESIGNATION : Manager, Digital Strategy & PMO
RESPONSIBILITIES
NE Digital is currently hiring for Manager, Digital Strategy & PMO to join NTUC First Campus
You will be reporting to Head of Digital Strategy & PMO
The Digital Strategy & PMO team comprises a team of Digital Strategy & Project Managers who define digital transformation strategy, implement governance processes and ensure successful project delivery which meets the business digital transformation objectives. This team in NTUC First Campus works with Centre of Excellence delivery teams in NE Digital to strategise, define, prioritize, develop projects and programs.
Duties and Responsibilities
1) Digital Strategy
Support the design and development of digital strategy
Lead a variety of strategic digital transformation initiatives from end-to-end
Conduct insightful research to identify business opportunities
Develop business plans and proposals for digital innovation, digital transformation and digital business
Evaluate and propose technology investments to align technology strategy with business strategy
Partner with senior business leaders to solve problems and create value
Build expert-level understanding of the industry and the ecosystem, and help to realize strategies to grow our product position
2) Reporting & Governance
Establish, monitor and report key performance metrics, project progress and budgets for management to understand performance and return on investments
Develop and cascade governance frameworks, policies and controls to ensure delivery of business value
Provide the budget and cost for projects, managing operational governance and planning budget and forecast
Define and implement governance processes for projects, procurement, enterprise risk, cybersecurity and data governance. Performing impact analysis, mitigation and reporting.
3) Project Management
Deliver key digital transformation projects and initiatives from definition to closure.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Ensure effective vendor management to meet stakeholder expectations for project delivery and service level agreements
Submit budget proposals and recommend subsequent budget changes for IT systems where necessary. Monitor and track project expenditure within budgets
Conducts all project management activities/tasks to ensure schedule, benefit/cost, and quality goals are achieved.
Define project scope, goals, timeline and deliverables that support business goals in collaboration with project sponsors and stakeholders
Develop full-scale project plans, related communication documents and keeping project documents complete and current
Lead the project and business teams through integration testing and UAT; manage and resolve test defects.
Proactively manage changes in project scope, identify and solve issues, identify potential risks and devise contingency plans
Plan and manage the maintenance and upgrade of IT systems
Manage the interfaces and integration between IT systems
Ensure compliance, represent in audit of IT system and resolution of audit findings, if any
QUALIFICATIONS
Bachelors/Masters Degree, preferably in Information Technology or related field.
At least 5 years relevant experience in Project Management supporting IT business processes
Hands on experiences of Agile and Waterfall projects to deliver the best practice project management methodologies, tools and processes. PMP / CITPM certification is preferred.
Experience in managing vendor project teams for project delivery in fast-paced tech-driven organizations.
Experience in one or more of the following IT application domains is advantageous: Edtech, RPA, workforce management
Proven leadership, analytical skills and strong attention to relevant details.
Strong vendor management and stakeholder management, problem solving and decision making.
Excellent communications skills and proven ability to manage senior stakeholder interests.
