PROPOS DE VANTAGE DATA CENTERS
Vantage sengage à être un lieu de travail dinclusion, déquité, de respect et dacceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions dapprendre des expériences de chacun.
Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands joueurs hyperscale, des fournisseurs de solutions infonuagiques et des grandes entreprises. Présente dans six marchés en Amérique du Nord et six en Europe, Vantage innove dans la conception des centres de données pour offrir des gains spectaculaires en termes de fiabilité, defficacité et de durabilité ainsi que des environnements flexibles qui peuvent évoluer aussi vite que le marché lexige. Vantage connaît une croissance exponentielle grâce à ses installations nouvelles jumelées à ses acquisitions à travers lAmérique du Nord et lEurope.
Technology & Systems Department
The Technology & Systems department drives technological innovation for the company and advances the technology strategy to support global growth. This includes IT, Software Development, OT / Automation Systems, and business process improvement. At Vantage, we are very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The Technology & Systems department participates in designing each of our new data center buildings networking infrastructure, including but not limited to diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels), wireless AP coverage, etc.
We rely on extreme collaboration with Sales, Construction, Operations and Corporate Functions to drive simplification, establish global standards with continuous improvement and speed to value. We are working to build a reliable, scalable, sustainable, and secure technology roadmap/landscape that enables us to better serve our customers and employees and be the partner of choice. Our focus on speed to value with extreme collaboration and financial/execution discipline. We strive to double the good, halve the bad, in half the time.
Essential Job Functions
Lead the technology strategy and roadmap for ServiceDesk and IT Infrastructure.
Develop and deploy infrastructure solutions with an emphasis on global consistency, reliability, security, scalability, and reduced total cost of ownership (TCO).
Manage, build, and develop a globally deployed customer-focused team for ServiceDesk which includes IT Helpdesk, corporate hardware and software solution, Desktop Administration, Monitoring Critical Systems, and Major Incident Management
Ensure data policies align to the data governance foundation, regulatory requirements, and certification requirements to ensure compliance at the enterprise level
Build a strong high performing team of IT Infrastructure & ServiceDesk professionals at Vantage.
Duties
Drive technology rationalization and continuous business process improvements for IT Infrastructure & ServiceDesk that leverage developments in the industry and serve the needs of the business. Goal is to adopt best practices, increase reliability, improve scalability, reduce TCO (total cost of ownership) and boost the T&S brand and credibility
Have extreme collaboration with business stakeholders, CyberSecurity, and CIO Partners to identify opportunities, build business cases, and deliver results that improve user experience with speed to value
Ensure 100% uptime for data center availability to customers with automated KPIs for measuring performance, demonstrating uptime, and providing self-service for customers
Build discipline and rigor in projects to consistently deliver on time, in budget, and with high quality
Develop strategic partnerships and alliances with functional leadership across the organization as well as vendors to ensure that technology solutions are effective and in alignment with functional and organizational needs
Stay abreast of the latest technologies/trends and how they can be applied to current and future business needs
Collaborate with Procurement to proactively plan for contract renewals and true ups, negotiate better Ts & Cs and avoid vendor lock-in
Establish standards of performance and monitor conformance for both staff and strategic partners
Create test infrastructure and ensure technical problems are resolved in a timely plus cost-effective manner
Develop, monitor, and report on departmental technology key performance indicators
Develop and maintain IT policies and IT standards with a clear aim to control IT spend related to construction, Operations/Customers Corporate Functions, acquisition and implementation of new IT systems
Implement and maintain annual IT operation and IT capital budgets, aligned with the global needs of the business and Technology & Systems teams
Develop and maintain IT policies and IT standards with a clear aim to control IT spend related to construction, Operations/Customers Corporate Functions, acquisition and implementation of new IT systems
Job Requirements
Bachelors degree in Computer Science, Information Technology, or related field is required
10 years of progressive IT or technology experience with proven track record of success in leadership positions
4 years of experience in a managerial level role at mid to large companies leading and transforming IT Infrastructure and ServiceDesk successfully
Data Center, Manufacturing, or Mission Critical industry such as water/wastewater, power, oil & gas related industry experience with hyperscale infrastructure is preferable.
Proven ability to operationalize Infrastructure and ServiceDesk implementations in a 24 x 7 support model
Ability to prioritize and manage multiple ongoing projects and responsibilities to meet business technology needs
Exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
IT resource and capacity planning experience is required
Experience in mergers, acquisitions, and divestitures is a plus
Familiarity with IT risk management and compliance standards.
Essential functions of this position are to be performed in a company-designated office or field location
Travel required is expected to be less than 25%, but may increase over time as the business evolves
Vous ne remplissez pas toutes les exigences Veuillez tout de même poser votre candidature si vous pensez être la bonne personne pour le poste. Nous sommes toujours prêts à discuter avec des gens qui adhèrent à notre mission et à nos valeurs.
Nous travaillons dans un environnement sans orgueil et sans arrogance. Nous mettons tout en uvre pour nous construire et nous soutenir lun lautre, en appréciant les forces de chacun et en respectant les faiblesses dautrui. Travailler ensemble est un plaisir, et nous cherchons toujours le moyen de rendre le travail encore plus agréable. Notre dur labeur et notre efficacité sont récompensés par une rémunération globale supérieure à ce quoffre le marché. Nous proposons un régime de soins médicaux et dassistance, un régime de retraite et des congés payés au-delà des attentes du marché.
La sécurité est toujours une priorité. Pendant la COVID, tout le personnel qui le peut, travaille à distance et des mesures appropriées ont été prises pour assurer la sécurité des employés occupant un poste essentiel sur place. Peu importe votre lieu de travail, nous vous fournissons la technologie nécessaire avant ou le jour même de votre entrée en poste.
Les avantages quil y a à faire partie de léquipe de Vantage sexpriment clairement tout au long de lannée par lentremise dun éventail davantages sociaux, de marques de reconnaissance, de formations et de développement, sans oublier que vous saurez combien votre contribution rehausse la valeur de lentreprise et de notre communauté.
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
