MANAGER

• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager