Manager, Merchandise Operations (Global fashion brand)
About The Company
Our client is a globally recognized retail brand known for its commitment to quality, style, and innovation. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.
About The Role
The Merchandise Operations Manager plays a crucial role in supporting the company's wholesale and direct merchandising channels by ensuring efficient management of business processes, data integrity, and operational standards.
- Lead showroom setup, ensuring alignment with seasonal timelines and coordinating with global teams.
- Develop systems for organizing and tracking samples, ensuring easy access and proper maintenance.
- Manage vendor relationships, including venue providers and event planners, for seamless showroom execution.
- Collaborate with merchandising, visual merchandising, and sales teams to prepare for wholesale market weeks and product launches.
- Oversee showroom operations during market weeks, ensuring brand standards in scheduling and presentation.
- Maintain and update product information on company's portals, working with IT and analytics teams to resolve discrepancies.
- Ensure accuracy of customer and product data across company's data systems.
- Assist wholesale accounts with POS portal maintenance, addressing any issues in collaboration with account management.
- Manage seasonal Master SKU Lists, ensuring data consistency for all stakeholders.
- Oversee ordering and coordination of Not-For-Sale (NFS) items like packaging, uniforms, and visual merchandising materials.
- Ensure timely delivery and payment of NFS items in collaboration with suppliers, account services, and logistics.
Requirements And Qualifications
- Minimally 5-8 years of relevant experience
- Experience in fashion will be a plus.
- Strong organizational skills with a focus on time management and detail orientation.
- Effective communication abilities, both written and verbal.
- Proficient in Microsoft Office, including VLOOKUP and pivot tables.
- Experience with wholesale systems and EDI preferred.
- Familiarity with SOX compliance requirements is advantageous.
If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.
(EA: 94C3609/ R23112482)
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