Family Group: Administration
JOB PURPOSE
The Clinical Informatics Portfolio Manager is responsible for overseeing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. This role involves planning, management, coordination, and execution of NGEMR-Epic programs as well as clinical systems projects to ensure they align with NHGs vision and mission, as well as ensure that the projects deliver value in terms of improved patient outcomes, operational efficiency and compliance with regulatory standards.
MAJOR DUTIES & RESPONSIBILITIES
- Portfolio Management
a. Develop and maintain a comprehensive portfolio of clinical informatics projects.
b. Prioritise projects based on strategic importance, resource availability and potential impact.
c. Monitor and report on the status of projects within the portfolio, ensuring timely completion and alignment with organisational goals.
- Project Coordination
a. Coordinate with clinical and IT teams to define project scope, objectives, and deliverables.
b. Facilitate communication and collaboration among stakeholders, including clinicians, IT staff and executive leadership.
c. Ensure that projects are executed within the defined scope, timeline, and budget.
- Stakeholder Management
a. Engage with clinical staff to understand their needs and challenges, ensuring informatics solutions are user-centric.
b. Serve as a liaison between clinical departments and the IT department, translating clinical requirements into technical specifications.
- Portfolio Resource Management and Performance Measurement
a. Create and maintain standard operating procedures (SOP) for key processes to ensure demands are assessed and prioritised.
b. Manage the budget for the demand portfolio, ensuring efficient use of resources.
c. Prioritise projects and allocate resources effectively to maximise project outcomes and organisational value.
d. Develop visual management to track project progress, identify bottlenecks and ensure transparency of portfolio.
e. Oversee the collection, monitor and analyse the portfolio performance metrics, provide insights and recommendations for process improvement.
- Continuous Improvement
a. Regularly review and refine processes to enhance the efficiency and effectiveness of the portfolio and project management.
JOB REQUIREMENTS
(a) Education/Training/Experience
Bachelors degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering, or a related field.
Masters degree in Healthcare Administration, Business Administration, or a related field is preferred.
Minimum of 5 years of experience in clinical informatics, healthcare IT, or a related field.
Proven experience in project management and portfolio management in a healthcare setting.
(b) Personal Attributes/Competencies
Strong understanding of clinical workflows and healthcare operations.
Excellent project management, organizational and coordination skills; ability to sequence activities logically.
Excellent and effective communication and stakeholder management abilities.
Proactive, resourceful, and highly adaptable.
Good planning, strong problem-solving and decision-making abilities.
Proficiency in data analysis and interpretation.
Knowledge of healthcare regulations and standards preferred.
Technical proficiency in informatics tools and systems and familiarity with electronic health record (EHR) systems, particularly Epic EMR, is advantageous.
Proven track record of leading diverse project teams and managing senior stakeholders.
Professional certification in Project Management, ITIL or equivalent areas is optional.
