About usTRG Screen is a leading provider of enterprise subscription management solutions. We build market-leading software solutions for subscription spend and usage management to enable global enterprises to manage the full end-to-end life cycle of their market data, research, software licensing and other corporate expenses.
We are headquartered in New York, with global offices in Belfast, London, Netherlands, France, Germany, Singapore and more. We are an energetic, dynamic workforce that is collaborative with the singular goal of providing our 500+ clients in the financial, legal, and professional verticals the best possible experience with our products.
We are expanding our Asia-Pacific team and have created a new position in our Customer Success team, enabling our clients to meet their objectives across our range of solutions.
We are looking for a candidate with experience in market data commercial management who thrives in international teamwork, customer interactions and problem solving.
Partner with clients to provide world class expertise to fully integrate our solutions into the clients operating model and unlock value- Leverage the full capability of our solutions to perform Managed Service support where required
Develop strategies with customers to unlock further value with the objective of retaining and expanding revenue
- Contribute ideas geared towards continuous improvement of internal processes as well as our range of solutions
Create and maintain customer-specific documentation and data points- Participate in strategic projects
Support the go-to market team with local language support and domain expertise to unlock revenue potential in the Japanese-speaking market
- Qualifications and Experience
Bachelor's/Master's degree or equivalent
- Japanese as native language or business fluent
English business fluent- 5 years of experience in finance and market data environment
Desire to learn and develop professionally and personally
- Customer orientation (thrive on solutioning with customers to co-create value)
Strong communication skills and team ethic- Interest in international financial markets, IT and / or accounting processes
Excellent knowledge of MS Office and Excel in particular
This is a role for individuals who have already gained initial work experience, are looking to advance their career in a dynamic and international environment. We are all enthusiasts who love to leverage our expert solutions to solve complex problems and enable our clients within the financial services industry.
Enjoy a challenge and are looking to grow
- Are looking for a company that places value on training and skills development
Are psyched to participate in the continuing journey of a growing SaaS company
Job Types: Full-time, Permanent
Pay: $6,- 00 - $7,500.00 per month
Benefits: - Additional leave
Dental insurance
* Professional development
Schedule:
Experience:
- Customer support: 2 years (Preferred)
Willingness to travel:
Work Location: Hybrid remote in Singapore 068809
Application Deadline: 26/04/2024
Expected Start Date: 15/05/2024
