Marketing & Citizen Engagement Intern (Feb - Jul 2025)

Who we are

Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.

Projects we have worked on include

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

ScamShield - Protects citizens from scams by detecting, blocking, and reporting scam SMSes and calls.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

Build for Good - a series of citizen engagement initiatives that brings passionate and skilled citizens together to contribute to public good via a month-long hackathon, 8-week accelerator and monthly community sessions.

An overview of other OGP products can be found on our website https://open.gov.sg

What you will do

The goal of the Marketing & Citizen Engagement Team in OGP is to engage with citizens to build public trust and empower citizens to take action to make Singapore better through technology.

As a Marketing & Citizen Engagement Intern, you will work closely with the team to:

• Promote citizen initiatives to tech communities and the public through diverse channels including social media, newsletters, community groups, digital advertising, and educational institutions
• Brainstorm and execute creative marketing content, such as social media posts, videos, and ads that inspire and encourage citizens to take action in making Singapore better
• Track and analyse key performance metrics for marketing campaigns, and provide data-driven insights to improve campaign effectiveness
• Design and update citizen engagement websites, such as build.gov.sg, to promote the Build for Good initiative and showcase impactful citizen-led projects
• Assist in planning and executing citizen engagement events, including vendor and stakeholder liaison, and logistics coordination

Who we are looking for

We're looking for someone with:

• Experience in planning and executing impactful marketing campaigns that deliver measurable results. We value practical experience and personal projects over academic qualifications.
• A creative mindset and basic experience in content creation (e.g. copywriting, design, video editing).
• Open to learn and explore various social media platforms / marketing skillsets
• Strong communication skills, adept at conveying messages clearly and effectively across various formats, from social media posts to campaigns and reports.
• High initiative and comfortable with working independently in a lean, fast-paced team.
• Willingness to support citizen engagement events, which may occur on weekday evenings or Saturdays (with time off provided in lieu)
• Keen interest in tech and passionate about working for the public good

We are seeking for interns who can commit minimally 6 months from Feb 2025 to Jul 2025 for the internship. Open to part-time working arrangement (minimally 3 days a week), but full-time arrangement will be preferred.