About C.O.T.U:
C.O.T.U (Centre Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive cocktail bar, and Dashi Go-Go boutique ultra-lounge.
Content Creation & Management:
- Assist in creating visually engaging content (photos, videos, reels) for social media platforms like Instagram, TikTok, and Facebook.
- Collaborate with the social media manager and graphic designer to ensure consistent branding and content alignment.
- Help manage the content calendar and ensure timely posting across all platforms.
Copywriting & Editing:
- Write and edit captions, social media posts, and EDMs as part of marketing campaigns.
- Assist in creating content that is engaging, informative, and aligned with COTU's tone of voice.
Social Media Engagement:
- Monitor social media platforms for customer engagement, respond to comments, and engage with followers.
- Assist in developing strategies to increase engagement and follower growth.
- Provide support in identifying opportunities for deeper customer engagement, especially during high-traffic periods (e.g., after a post goes live).
Google Page & Website Monitoring:
- Regularly update and monitor COTU's Google Business Page to ensure accurate and up-to-date information.
- Assist in making updates to the company's website, tracking visitor traffic, and addressing any technical issues.
Assisting with Campaigns:
- Support the team in brainstorming and executing social media campaigns, promotions, and collaborations with influencers or partner brands.
- Track campaign performance and provide insights for future improvements, working closely with the social media manager for data.
Analytics & Reporting:
- Track and report key metrics for social media engagement, EDM performance, website traffic, and Google Page interactions.
- Assist in compiling data and insights to inform future content and marketing strategies.
Customer Interaction & Admin Support:
- Support the social media manager in responding to customer inquiries and complaints on social media platforms, ensuring prompt and professional communication.
- Assist with administrative duties related to social media, including organizing content files, scheduling posts, and updating spreadsheets with customer feedback or content ideas.
Research & Trend Analysis:
- Stay up-to-date on social media and digital marketing trends, providing recommendations for innovative content ideas.
- Review the list of tasks previously sent to the social media manager and ensure that all necessary duties are covered, aligning with the team's overall strategy.
If you're someone who thrives in dynamic environments and shares a passion for the F&B/Entertainment scene, we invite you to join us. Together, let's create remarkable experiences and set new standards of excellence. Apply now and become a part of this exciting journey!
