JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Meetings & Events, Assistant Program Manager
Work Dynamics - Integrated Facilities Management
Work Scope:
Supervision and scheduling of Events Team members
Functional supervision of event support staff (set-up crews, third party vendors)
Responsible for the coordination and execution of high level special events as requested by the Client
Leads site visits, planning meetings and final details meetings with Client customer and supporting vendor partners
Establish new policies and procedures necessary to clearly define event support of high level event support in high profile areas
Establishes and provides clarity to existing policies and procedures relating to Events Team support
Demonstrates continuous effort to improve operations, service levels, and streamline work process
Responsible for tracking team progress through data metrics
Creation and submission of monthly reports to Events Team Manager, demonstrating team progress and workload
Identifying opportunities for improving team communication and efficiency
Assisting in the planning and hosting of the occasional client-related event as needed
Other duties as assigned in support of Events Team Manager
Essential Functions:
Provide prompt and courteous response to Client employee and client requests within the guidelines set forth by JLL and Client Global Real Estate and Facilities
Maintain ethical, professional and courteous relations with contractors and employees and property management teams
Perform as a team member with all employees
Communicate and work effectively with Officers, senior contacts within client organization, and business associates.
Maintain all business contact information
Prepare proposals and presentations
Assist in compiling budget information and business review metrics
Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style
Create graphs, charts, and other complex documents
Assist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor
Comply with all company and regional policies
Learn and follow all Client GREF policies and procedures as they apply to administration positions
Flexible hours: Must be willing to work nights, evenings and weekends as necessary
Other Functions:
Carry out other duties as assigned by supervisors
Essential Physical Capabilities:
Meet highest attendance and punctuality requirements
Operate personal computer, software as appropriate for project and all other office equipment
Climb up and down stairs as part of emergency procedure, practice and/or implementation
Detect emergency alarms - auditory and/or visual
Essential Knowledge and Skills:
Ability and interest in multi-tasking
Interact with employees, visitors and contractors with poise and diplomacy
Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exits
Interpret instructions in written, oral, and diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Type a minimum 60-WPM with accuracy
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities
Read and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurus
Experience:
3 years of event management or relevant hospitality experience
Education:
Bachelors Degree or equivalent experience
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
