A Manufacturing Execution System (MES) Functional Analyst (FA) or Business Analyst at RoviSys, you will work closely with client and partners, to develop business requirements for our client's MES solution. You will work in a collaborative environment to solve complex client challenges with intelligent, talented and dedicated teammates.
Description of work:
- Assist in evaluating business needs, research and perform impact analysis of new requirements or changes.
- Architect solutions to solve business problems in the most efficient means possible.
- Perform and manage application installation, configuration, testing, and debugging to support the organization's MES and its ancillary systems.
- Act as the escalation point for help desk cases to ensure timely and accurate closure of issues.
- Develop and maintain the corporate knowledgebase for MES and ancillary applications and associated environments.
- Develop training plan and provide ongoing training to application users as needed.
- Serve as the primary point of contact to manage functional and technical issues with vendors.
- Develop test cases and perform comprehensive functional testing.
- Work closely with the IT and MES development teams to ensure the MES is configured and customized to meet production goals.
- Monitor MES performance post-implementation, collecting and analysing data to ensure the system is delivering desired outcomes in efficiency, quality, and cost-savings.
- Demonstrate strong customer services skills and a calm, positive, professional demeanour to accurately identify and resolve user issues.
- Prepare detailed reports and presentations on MES project progress, outcomes, and future plans for senior management.
Success Factors:
- Strong understanding of Manufacturing Process, especially in PCB, SMT, Semi-conductor field
- Good understanding on MES solution & platforms such as Critical Manufacturing or Parsec TrakSYS
Technologies Used:
- Relational databases (MS SQL, PostgreSQL, MySQL, Oracle, etc.)
- C#, Java Script basic knowledge on programming languages
- Manufacturing Execution System (MES) Platforms, Critical Manufacturing or TrakSys preferred
- Integration protocol (REST API, OPC, OLEDB, SECS/GEM)
Qualifications:
- B.S in engineering, computer science or similar and/or relevant industrial experience.
- Proven experience as a Functional Analyst or similar role in manufacturing, with specific experience in MES projects.
- Strong understanding of MES capabilities and how they can be applied to improve manufacturing efficiency and quality.
- Solid technical background and knowledge with manufacturing processes and industry standards & regulations; especially in PCB, SMT, Semi-conductor field
- Excellent problem-solving skills and the ability to work effectively in a team environment.
- Strong communication skills, with the ability to translate complex technical concepts into understandable terms for non-technical stakeholders.
- Familiarity with Agile methodology
- Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
- Demonstrated written and oral communication skills in English; Chinese is a plus.
