Network Administration

Role:Network Administration

JD:

Shall administer the network equipment, either on-site or remotely, which shall minimally include

the following:

(a) Checking the logs of the network equipment and network links every morning to ensure no

abnormal activities

(b) Install, maintain and upgrade all hardware, firmware and software used

(c) Apply software and security patches as prescribed in Part 2C Patch Management Requirements

(d) Fine-tune the network or system parameters

(e) Patch/Re-Patch cables in patch panels, network points and all network equipment

(f) Labelling of cables, patch panels, racks and equipment

(g) Create, delete or modify access rights for the network equipment related user accounts in terms

of authentication, authorisation and accounting

(h) Connect Customer-approved network equipment to the Customer's network

(i) Manage IP addresses and IP assignment scheme

(j) Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules,

change encryption keys

(k) Perform troubleshooting to resolve network issues

(l) Manage incidents as specified in Part 2D Service Management Requirements

(m) Document and maintain configurations of all network hardware, cabling information and

software used in the operating environment

(n) Perform routine backup of network configuration for network equipment including firewall rules

(o) Perform NAC ClearPass administration for security posture check enforcement which minimally

includes the following tasks:

. Review NAC error logs for failed authentications

. Verify the NAC service is enabled and policies are active

. Import Customer LDAP Data Interchange Format (LDF) file into the NAC local user

database

. Housekeep the NAC local users and static host list

. Update posture policies for endpoint protection and Windows patches

. Perform NAC software updates and patching

. Verify validity of certificates, trust lists and update status of Certificate Revocation Lists

(CRLs) and

. Downloading and viewing of authentication and posture reports.

(p) Analyse network utilization pattern and problems, recommend and implement corrective and

preventive measures

(q) Recommend new or improved hardware, software, configurations, etc. to enhance the existing

system performance and management

(r) Assist the Customer to evaluate new hardware and software for implementation in the operating

environment, when required by the Customer

(s) Enforce physical access controls to the network room and the equipment, including escorting its

own Sub-Vendors and the Customer-appointed Supplier, and maintaining proper management of

keys and access logs at all times and

(t) Provide standby and support service for network upgrades, network implementation or building

maintenance activities such as testing and servicing of building power generators, Uninterruptible

Power Supply (UPS), air-conditioning and fire suppression systems, which may affect the

operation of the equipment in the network rooms.