Configure/Manage/Monitor CCTVs, L2-L3 switches, Routers, ONTs, Firewall and related IT technical facilities, including IP/Digital Phone
Hands-on experience in troubleshooting and to resolve network issues in WAN/LAN/WIFI
Responsible for the administration and technical support of application systems sitting on network infrastructure
Experience in supporting Windows server technologies and network communication devices
Enforce security policies and standards, including firewall, VPN, AD, NTFS structure
Strong technical knowledge for end-users support in desktop, notebook, LAN/WAN architecture cabling, Printers and POS peripherals
Manage IT assets and resources to ensure optimal capacity for business users
IT Support includes AV support, POS/Booking computer setup for all events: Roadshow, EXPO, projects, etc.
Maintain technical documentation and configuration procedure
Requirements
Diploma/Degree in Engineering/IT or any relevant field.
At least 3 years experience providing network operational and administration support for Cisco, Huawei, Fortigate products i.e routers, switches, WLAN, Firewall.
Knowledge in network routing, switching technologies and protocols.
Knowledge in network security, load balancing and optimisation technologies.
Able to work extended hours and perform standby duty after office hours when required.
Possess good technical problem-solving and troubleshooting skills.
Attention to detail and well-versed in documentation.
Hands on experience in Cloud computing, Microsoft Dynamics CRM, Office365 is an added advantage.
CCNA/CCNP and other network related certification will be an advantage.
